Reviews

REVIEWS

  • ⭐⭐⭐⭐⭐


    Good service.  Went over and beyond for old ancient parts! Very satisfied, I highly recommend this company.


    - Shelley S.

    Button
  • ⭐⭐⭐⭐⭐


    Gilbert was very professional.  He was here within 30 minutes of being called. He approached the clog multiple ways. When one way didn't work he tried another until he got it fixed. His price was extremely reasonable and fair. If I need a plumber again I will be calling True Quality again!


    - Susan H.

    Button
  • ⭐⭐⭐⭐⭐


    I would like to give them 10 stars they were outstanding. They were the third plumbers I had at my home. I am so glad I called my daughter and she gave them my phone number. They called me and came out this morning on time. I am really happy that I have a new toilet that didn’t cost me 1600 dollars. Their price was at my budget and I was glad to pay. We need more honest plumbers like “True Quality Plumbing.”


    - Dorothy W.

    Button
  • ⭐⭐⭐⭐⭐


    5 stars! Highly recommend True Quality Plumbing. The owner, Gilbert, has always been fantastic to do business with. Kind. Courteous. Knowledgeable. The company’s customer service as a whole is superb! He has done many jobs for us at our rental properties and everything is always fixed for good, and work area left the same if not cleaner for our tenants


    - Brittany M.

    Button
  • ⭐⭐⭐⭐⭐


    Gilbert was so prompt and polite. He answered all of our questions, and even explained things that we didn't ask. We would definitely hire him again. Replaced the water heater and all the connections.


    - Judy Lynn S.

    Button
  • ⭐⭐⭐⭐⭐


    Likeable, quick!


    - Klear S.

    Button
  • ⭐⭐⭐⭐⭐


    Gilbert Mendez, the owner, and his crew put off a job to come to the aid of my emergency situation—our main water line to the house broke and we were melting snow on the stove to use to flush our toilets. Gilbert and crew were on time, honest, thorough in their repairs, and above all incredibly nice. He was very concerned about my problem and even seemed to take personally as if it were his home. He would constantly reassure me by saying "we got you covered" and they did. I will go to no other company for any gas or plumbing needs I may have in the future. Without hesitation, I strongly recommend this company to anyone. Lee Grismer, Mountain Springs, California


    - Lee G.

    Button
  • ⭐⭐⭐⭐⭐


    Had sewage coming up in our shower. I was able to get a same day appointment. Service was excellent! Very considerate, kind, and honest with super reasonable prices. Will definitely be our new go-to for any plumbing needs.


    - Melissa M.

    Button
  • ⭐⭐⭐⭐⭐


    They were very clean, on time and very knowledgeable with their job.


    - Cindy C.

    Button
  • ⭐⭐⭐⭐⭐


    Gilbert was my second attempt to clear a backed up plumbing line and I wish I would have called him first! After spending several $100 on a company that could not clear the line I called Gilbert and his team. He showed up within a few hours and had the plumbing cleared with in 20 min! Thank you!!!


    - Kyle S.

    Button
  • ⭐⭐⭐⭐⭐


    Best service. Best price. Professional & Communicative. Highly recommend! Thanks for great work


    - Meredith H.

    Button
  • ⭐⭐⭐⭐⭐


    HIGHLY RECOMMEND. Gilbert at True Quality Plumbing is fantastic.  His work was top notch, his prices are very reasonable and he's honest!!!!!!! He replaced a busted outside faucet (using brass parts) on the side of our house for a fraction of what other companies wanted. And notably HE DID NOT CHARGE US TO COME OUT AND GIVE A QUOTE (like so many companies I've called that want a $59/Dispatch fee just to give you a quote, and then end up giving you two for stuff you don't need and one for what you need with a price that will shock you). There's a reason he has 5-Star ratings. I will never use anyone else again. The man exudes integrity.


    - IM YRS.

    Button
  • ⭐⭐⭐⭐⭐


    Great customer service


    - Paola N.

    Button
  • ⭐⭐⭐⭐⭐


    Gilbert did an amazing job. Friendly and professional. He has been doing work for my family for some time now.


    - Ana Torres

    Button
  • ⭐⭐⭐⭐⭐


    This by far has got to be one of the best u can find i had water coming out my floors and i called this place gilbert shows up at my door about 20 min later he was able to detect and repair my leak he was very professional and honest he made me feel comfortable and explained my questions thanks alot if you need professional,honest this is it!!!


    - Jovani R.

    Button
  • ⭐⭐⭐⭐⭐


    I had recently loved the work True Quality Plumbing did on a shower installation (see that review for details). My parents called me upset because both toilets were clogged, and sewer was coming up from the shower. I called True Quality Plumbing and although they were not in the area they went above and beyond to get to my parents' house as soon as possible to fix the issue. Turns out my mom was using "flushable" wipes that are not very flushable. I feel so fortunate to have found a plumber who truly cares and will be there for my family in case of emergencies. This company is honest, and pricing is fair. They are the only plumbers I trust.


    - Shannon L.

    Button
  • ⭐⭐⭐⭐⭐


    Awesome work and honest


    - Loretta L.

    Button
  • ⭐⭐⭐⭐⭐


    Gilbert is the plumber that OTHER plumbers will refer you to when they can’t do the job. He is respected by his colleagues and adored by his customers. I recently bought a mobile home for my disabled parents. My mom had just got total hip replacement surgery and had fallen in the old nasty bathtub that came with the house. True Quality Plumbing converted the bath to a shower but went ABOVE & BEYOND! I had asked for the cheapest plain white walls. I didn’t care about the look; I just needed it to be functional. The walls were specially ordered (due to sizing) from Home Depot. They arrived damaged. Instead of re-ordering Gilbert wanted to ensure the shower was completed by the time my mom returned from the hospital. He decided to TILE the shower instead and no additional cost. He would say, “I want to take care of you and your family,” and “I want to make sure it’s done correctly.” He had to re-enforce the floor and the walls because they were made out of paper. Not only did he make it BEAUTIFUL, but he also put in handicap rails to make sure it was functional and safe. It has been tough to find a reasonable, HONEST contractor. If you hire True Quality Plumbing, you can rest assured, they will provide quality work and treat you like family. One more example of going above and beyond. My senile father ran the water in the shower before it set…True Quality Plumbing was nice enough to come back and fix my father’s mistake. Thank you so much for everything. We are so grateful to have been referred to your company. They live up to their name and provide true quality. I wouldn't trust anyone else.


    - S Lane.

    Button
  • ⭐⭐⭐⭐⭐


    Service was done on an emergency and they came out right away. The problems.were fixed in a timely manner. Would 100٪ recommend.


    - Michelle R.

    Button
  • ⭐⭐⭐⭐⭐


    Gilbert from True Quality Plumbing is very knowledgeable and professional. He showed up promptly and did a great job for us. We highly recommend him for any plumbing needs.


    - drgnnr.

    Button
  • ⭐⭐⭐⭐⭐


    Incredibly helpful, professional, knowledgeable, and flexible. Called them and they picked up right away and were at my house within 1 day. Scheduled an appointment for installation and they showed up on time and the work was professionally done. Their pricing was exceptional. I highly recommend them and will be using them in the future.


    - Steve P.

    Button
  • ⭐⭐⭐⭐⭐


    Quality Pluming Service was amazing! Came out quickly and was able to fix our slab leak by bypassing through our attic within hours.  Highly recommend


    - Clara L.

    Button
  • ⭐⭐⭐⭐⭐


    True Quality Plumber's has the best value in to town! They were here on time and were able to replace my water heater within a few hours so my family could have hot water. The crew is very professional and doesn't try to upsell you anything very transparent on how to keep the unit up to date with maintenance so it last its full lifetime. If you have any plumbing issues this company will give you the best value and quality!!


    - Gustavo B.

    Button
  • ⭐⭐⭐⭐⭐

    Gilbert is amazing at explaining all of your options, he’s very personable and a man of his word.  He’s going to be my plumber for life!!


    - Zareyha B.

    Button
  • ⭐⭐⭐⭐⭐


    Excellent service! Able to schedule same

    day service! Gilbert was on time and got

    job done thoroughly and professionally.

    Will definitely call them again for any

    future plumbing needs.


    - Michelle G.

    Button

Need to schedule a service? Call 951-505-6316.

Share by: